HEAP Season
Applications for the 2014-2015 HEAP season will be accepted starting November 17th at the Cattaraugus County Department of Social Services located at 1 Leo Moss Dr, Olean, New York. HEAP interviews will be taken on a walk-in basis, Monday - Friday, 8:00 - 3:00. If you are required to have an interview, you may have your interview conducted over the phone if you are unable to come into the office for a face-to-face, and this agency has received a completed HEAP application. You may be eligible to mail in your application, without an interview, if you received HEAP benefits last year. Please let the receptionist know that you have an emergency when you call or walk in.
If you have a heating equipment emergency, you can apply for that starting November 10th, and you must apply in person for that type of HEAP service. To call for an application, or to report an emergency, you may contact this agency at 716-373-8065.
Outreach services will be conducted by the Department of Aging for those individuals over 60 years of age. You may contact that agency at 716-701-8032 or toll free at 1-800-462-2901 for more information on how to apply and the days/hours of operation.
New Yorkers can now go online to myBenefits.ny.gov and, by answering a few questions, quickly find out if they may be eligible for HEAP, and if so, can file a HEAP application on-line.
Outreach services will also be provided by the Department of Social Services at the following locations:
Little Valley: County Youth Bureau Offices., 200 Erie Street
9:00 - 12:00, 1:00-3:00
1st Tuesday of each month, beginning December 2nd, ending March 3, 2015
Franklinville: Town Hall, 11 Park Square
9:00-12:30, 1:30-3:00
2nd Tuesday of each month, beginning December 9th, ending March 10, 2015
Randolph: Town Hall, 72 Main Street
9:00-12:00, 1:00-3:00
3rd Tuesday of each month, beginning December 16th, ending February 17, 2015
Gowanda: Academy Place, 1 School Street, Room 106
9:00-12:00, 1:00-3:00
4th Tuesday of each month, beginning December 23rd, ending February 24, 2015
Salamanca: Public Library, 155 Wildwood Avenue
9:00-12:00, 1:00-3:00
Every Thursday of each month plus Tuesday, December 30th, beginning December 4th, ending March 12, 2015. NO OUTREACH DECEMBER 25 AND JANUARY 1.